399db Terms & Conditions — Full Policy

399db A trusted online gaming platform for players in Bangladesh. These terms and conditions 399db And serves as a legal agreement between the platform and its users. By accessing or using this platform, you agree to be bound by all of these terms.

399dbThe terms and conditions have been made available in Bengali for the convenience of players in Bangladesh. However, in the event of any interpretive dispute, the English version shall be considered definitive.

These terms and conditions may be updated from time to time. Continued use of the platform following any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

• These Terms and Conditions 399dbApplies to all products and services offered by.
• It is the user's own responsibility to comply with the local laws of their country.
• In the event of any misuse of the platform, 399db Reserves the right to take legal action.

399dbTo register an account, you must provide accurate and complete information. The name, address, date of birth, and contact details submitted at registration must be truthful. Providing false or misleading information may result in account termination and forfeiture of any deposited funds.

Each individual 399dbEach user may only hold one account. If multiple accounts are detected, all associated accounts will be suspended and action will be taken against the individual.

• Your account password must be kept strictly confidential.
• Sharing your account with any other person is not permitted.
• Any unauthorized access to your account must be reported immediately to 399dbMust be reported to.
• If any of your registration details change, you must update the support team accordingly.

399dbOnly individuals aged 18 or older may register an account or play any games. Participation by minors is strictly prohibited. By completing registration, you confirm that you are at least 18 years of age.

399db A government-issued ID or other documentation may be requested at any time for age verification purposes. Failure to provide the required documents will result in account suspension. Funds deposited by minors will not be refunded.

• A national ID card, passport, or driving licence is accepted as proof of age.
• If an underage account is identified, immediate action will be taken.
• Parents and guardians are responsible for managing their children's access to devices.

399db Offers players a variety of attractive bonuses and promotional deals, including welcome bonuses, reload bonuses, cashback, and special occasion offers. Each bonus is subject to its own terms and conditions, and failure to comply may result in the bonus being forfeited.

Wagering requirements apply to all bonuses. This means a specified amount must be wagered before bonus funds can be withdrawn. The wagering conditions for each bonus are stated separately.

• Bonuses are available to eligible players only — eligibility criteria vary for each promotion.
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
• Bonuses have an expiry date; any bonus not used within the set period will be forfeited.
• Bonus funds may not be valid for all games; they can only be used on specified games.
• Attempting to claim bonuses fraudulently will result in account termination.

399dbMultiple payment options are available for deposits and withdrawals, including mobile banking, digital wallets, and bank transfers. All transactions are processed in Bangladesh Taka (BDT).

Completed KYC verification is required before any withdrawal can be processed. Withdrawals generally take between 24 and 72 hours to complete. Additional verification may be required for large withdrawal amounts.

• Withdrawals must be made to the same payment method used for the deposit, except in special circumstances.
• Minimum and maximum withdrawal limits apply.
• Wagering requirements must be met before bonus funds can be withdrawn.
• In the case of suspicious transactions, 399db May place a hold on withdrawals.
• Withdrawals to third-party accounts are not permitted.

399dbAll game outcomes are completely random and impartial. We use internationally certified RNG (Random Number Generator) technology. The RTP (Return to Player) for each game is displayed on its respective game page.

Players place bets at their own risk. 399db Does not and cannot interfere with game outcomes in any way. If a game is disrupted due to a technical fault, 399db reserves the right to refund the bets for that round.

• If your internet connection drops during a game, the outcome of that game will not be affected.
• Any attempt to manipulate or cheat in any game will result in permanent account closure.
• Each game has specific betting limits that must not be exceeded.
• In Live Casino games, the dealer's decision is final.

399db Complies with international Anti-Money Laundering (AML) regulations. Accordingly, all users are required to complete the KYC (Know Your Customer) verification process. This is mandatory for large withdrawals and certain account activities.

KYC verification may require a government-issued ID, proof of address, and verification of your payment method. We aim to complete the verification process within 72 hours of document submission.

• A clear photo of your national ID card or passport is required.
• A utility bill or bank statement is accepted as proof of address.
• All documents are stored with the highest level of confidentiality.
• Failure to cooperate with the KYC process may result in account suspension.

399dbResponsible gaming is one of our core principles. We believe gaming should be a healthy form of entertainment — not a source of addiction or financial hardship. To support this, we offer players a range of voluntary protective tools.

Each player can set daily, weekly, or monthly deposit limits on their account. Temporary or permanent self-exclusion is also available if needed. For more details on this, please visit our Responsible Gaming Visit the page.

• If you notice signs of gaming addiction, please contact our support team right away.
• Do not keep betting in the hope of recovering money you have already lost.
• Avoid playing while under the influence of alcohol or when under significant emotional stress.
• Only bet what you can afford to lose without it affecting your daily life.

399db Any account may be suspended or permanently closed at any time, with or without reason. However, accounts are typically closed for the following reasons:

• Violation of the terms and conditions.
• Engaging in fraudulent or suspicious activity.
• Operating multiple accounts.
• Failure to cooperate with the KYC verification process.
• If money laundering or illegal activity is suspected.
• When a player voluntarily requests self-exclusion.

Players may request to close their account at any time. Any valid balance will be refunded prior to closure; however, if the account is closed due to a breach of terms, the balance may be forfeited.

399db These terms and conditions may be changed, amended, or updated at any time. Players will be notified of any significant changes via their registered email or through a notification on the platform.

Continued use of the platform after any changes have taken effect will be considered full acceptance of the updated terms. Any disputes arising from these terms will be resolved 399dbAll rulings and decisions made by are final.

• These terms and conditions are drawn up in accordance with international gaming laws and regulations.
• Any disputes will be resolved through an arbitration process.
• If any part of these terms is found to be invalid, the remaining provisions will continue to be in effect.
• 399dbClaims against must be raised within 6 months of the relevant incident.